Policy

Melted butters

Time for summer!!!!

Summer is coming but that means it is getting hotter. We try to include different strategies to keep our body butter from melting. We try to increase the melting point of our body butters and add extra items into our shipping packages to keep our body butters cool. With this being said we can do as much as we can but we CANNOT guarantee that the body butters will not melt.

To prevent this on your end please stay up to date with the shipping to grab the body butter when it is delivered. Please do not keep these items in the sun, mailboxes, and porches, etc.

If the body butter does melt you can either let it naturally solidify in a cool room or pop it in the refrigerator to cool it down. 

If you would like to re fluff the body butter you could do so with a mixer.

When the body butter is whipped originally air is whipped into the butter to make it fluffy. If it melts and resolidifies it might seem half empty. This is not the case there is just no air in it’s  liquid state.

Invalid Address

We cannot guarantee  address correction this makes it imperative that you double check your address before submitting your order. If we try to reach out and correct an invalid address and there is no response to the email. We will cancel and refund your order minus a restocking fee. This can be up to 25% of the order. This is due to the fact that your order would have been prepared for shipment already.

If an item is returned do to an invalid address it will also be refunded minus the restocking fee of up to 25%. This will be after the item is back with us.

Refunds

We do not provide refunds or exchanges because we love Sanitation. Be mindful of what you order before you checkout.

We ensure the quality of all of our products and make each product by hand.

Once again ALL SALES ARE FINAL

Lost, Stolen, Damaged products

We are not liable for any items that are lost, stolen, and damaged. If any of these problems arise please email us at: Bubbadookecontact@gmail.com within 48 hours of delivery.

Once you email us we will access the problem and try to possibly find a solution.